What now? High availability means < 5 min downtime/yr. And ABXX is up and running on Scotia iTrade, so we know there should be no issue with IB. If you are a trading customer please send a secure message rather than email. Still can't receive security code... @IBKR still can't log in , touch me with the support .. @IBKR Another problem today?what's wrong with your service !!! @ICoptionstrade are you guys still holding any position in FB for this week? @me3notBe Been trying to reach IBKR by phone for ages. Thanks! @tasca05745219 I guess everyone has to experience the outage? @IBKR Again, I can't log in!!!!!!! Still waiting for a response despite several follow ups. Everything else sucks. I can't log in... same problem can't receive the SMS... @SSCapitalLLC @IBKR It is not working again. Nothing more nothing less. Reason: Unknown error "You have been locked out due to an excessive number of failed login attempts" which is defined as 10 failed consecutive attempts. @IBKR again technical issues...omg...2nd time during the week!!!! Couldn't get out in time yesterday due to outage on IBKR, @d_pavlos Down again today .. Getting error We could not connect to the trading/market data system. Any idea? Put 70 years of Fidelity’s financial experience in the palm of your hand with the Fidelity Investments app. PRESME - Small Precious Metals Yeah, it's my SIPP, trading account and watch lists which are all way off. At the beginning of December I noticed £1,221 had disappeared from the uninvested cash balance on my trading account. @atg_a1 @IBKR I need assistance for my acct. @IBKR in Singapore your website is still down! Can't log in and nobody picks up the phone. @IBKR. @ash_loskor @trader_marky @IBKR It's working fine. ? downdetector.com, Via 75SME - Small Stocks I'm planning to move my portfolio of registered and corporate accounts after 7 years of being with you guys. #ibkr @ibkr Support messages not working from the website. By law, we are required to ask your consent to show the content that is normally displayed here. Interactive Investor also scored highly in our 2020 client satisfaction level survey. Tried logging in with two different laptops and still the same issue. Haven't been able to log in from this morning 9am (Singapore time) and now it's 116pm... @clueless_1337 IBKR " we are currently experiencing technical issues". Still can't receive security code... @saedalshatri Download New API Gateway. @ash_loskor #interactivebrokers #IBKR Couldn't get out in time yesterday due to outage on IBKR, @Jmanglani @IBKR load previous settings , go to global configuration and select a day before the issue. @VaishAbhinav18 @IBKR Similar issues for me. Download apps by Interactive Investor Holdings Limited, including Interactive Markets SB and CFD, Interactive Markets SB & CFD and ii investing. Welcome to interactive investor, the UK's number one flat-fee investment platform. @fuzzyedge @IBKR Your platform has been lagging. @MAK805 @IBKR Another problem today?what's wrong with your service !!! This business is built on trust which they are losing very fast! @dineshydv @IBKR technical issues with the platform. Do you open account for EU private clients? @IBKR I can't log in!!! @gomchun @SEC_Enforcement. I could not log in for trading, just Connecting... @PrescientTrade Voice your opinion today and hear what 8397 customers have already said. Interactive Investor's website and mobile apps are designed to ensure that the user journey is seamless, flawless, and fast. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About interactive investor Reviews 10,289 • Excellent . @gahtani1403 Do you agree with interactive investor's TrustScore? Everything else sucks. Surprised at @IBKR given their size that this is a problem, @stemc93 "You have been locked out due to an excessive number of failed login attempts" which is defined as 10 failed consecutive attempts. @ErikSTownsend @IBKR ... $IBXX is currently not listed on the TSE's own website. Been trying to reach IBKR by phone for ages. @IBKR I'm experiencing technical issues logging into my account... is this a system-wide problem and is there an ETA on resolving it? For a copy call Interactive Brokers' Client Services on 312-542-6901. @IBKR you guys need to update the app back the way it used to be it is horrible now. @IBKR hello... please check your log in messaging system it is not working. That sure wasn't me. In my time with IB I have had 2 incidents with this being 1 of them. @IBKR You website is down again, WHY !!!!!!! Anyone else seeing issues with the ios app ? Interactive Investor Review: Regulation. I cant recived the security code to access to my account. My account has no finish the application.Thank you . What effective channel do you offer to solve problems for customers?? STXSME - Small Technology @IBKR @CrossRo36022579 Again, I can't log in!!!!!!! Are you having too many customers? @IBKR experiencing another outage. @julesdbm Can’t seem to download data properly. It crashes or refreshes without notice on Web. How do you rate Interactive Brokers over the past 3 months? Please get this resolved before the US trading day starts, @PowCrzy See ii's platforms . I waited for the connection 22 minutes on Tue, now I’m waiting 30 minutes. @ErikSTownsend @Xiphos_Trading I have been noting issues with $ibkr myself, something not right. Your ibot is not working. @IBKR Again, I can't log in!!!!!!! @crustmp4 @IBKR is the system down again? If you are having problems with access, please contact the IB support team. They are FCA regulated and have full FSCS protection. I received your email yesterday and it was nothing short of arrogant BS without any humility and there you again today. @umarsaleem70 No longer true - VOIP and mobile services are entirely reliant on availability of electricity & functioning internet. Gallery. @maxitrol In support of that goal, the ability to identify and correct problems before they mar the user experience is critical. I honestly do not understand how could IBKR became the best broker in the past. @AreteTrading @dineshydv @IBKR technical issues with the platform. Interactive Brokers not working again...!!!!! @MissionWinners @copodovinho IBKR Just said technical issue has now been resolved, again under attack? I received your email yesterday and it was nothing short of arrogant BS without any humility and there you again today. Check out what 8,397 people have written so far, and share your own experience. thx. Hard work is noticed and rewarded and there is scope to progress in various areas. Can you tell me how ti's possible for the charttrader to continuously update prices even when my internet connection is offline? I waited 22 and 30 minutes and then hang up. When we lost power, the phone still worked. The whole site has recently had a revamp, which I think has actually improved the user experience. @MustafaDumyatti Any chance to discuss my problem with withdrawal? @IBKR Hello I have a problem with a mobile app every time I try to get in the app I don’t receive a code number & I try to call customers services but no one answered me, @mjsmith5555 SEC Complaint filed against $IBKR, $MS and $BLK for $NIO stock manipulation related to $IBKR website crash and $NIO secondary offering - details pending... @MadMoneyOnCNBC @jimcramer @KellyCNBC @michaelsantoli. Voice your opinion today and hear what 10604 customers have already said. Second time this week alone. @M1O2M1O2M1O2 @IBKR Is there an issue with the messaging service, I did not receive the security code, and I wasn't able to log into my live account since yesterday. Now it is happening every day. @oliver93884422 @Xiphos_Trading I have been noting issues with $ibkr myself, something not right. £9.99 a month covers you for multiple accounts (open a SIPP and pay no SIPP fee for six months - then only £10 a month extra). Unable to login for 2 entire days? I'm planning to move my portfolio of registered and corporate accounts after 7 years of being with you guys. @IBKR is the system down again? Hopefully nothing to do with the $IBKR crash yesterday ? ii.co.uk. Everything ok?? Is IBKR working to fix this. Anyone else having issues with IBKR? @midodid82705498 Now it is happening every day. @IBKR in Singapore your website is still down! Interactive Investor silently took fees to run the trading account from my cash and only ever notified me that they were taking cash from my account when there was none left and they were threatening to sell some om my holdings to fund their silent costs for my unused trading account. Have to use mobile app to trade. @ThweisSXFX @Aivabtc @BollzD @IBKR Yes ever since using GFIS... these problems seemed to arise. Anyone else having issues with IBKR? @IBKR Is your website online? Very disappointing. thx. I suppose we are about to get another email from the CEO, written by the legal team, confirming they had issues without offering up an apology. They're moving the pensions platform at the moment, possibly connected problems if they're doing other work at the same time. @abhishekdhabri1 | Read 61-80 Reviews out of 8,397 . Those with smaller pots are likely to pay a considerably over the odds with Interactive Investor, due to its fixed fee. Do you open account for EU private clients? @ZupancicBlaz @Ada3062 @danushman The only IBKR platform I ever use is their Web one. #ibkr @ibkr System status page says everything is fine but it's currently down. The Interactive Investor client satisfaction rankings are taken from our 2020 investment awards which surveyed over 3,200 investors. I am closing my account and will never have anything more to do with these people. @aleximj @IBKR I still have issues on mobile app at least. @IBKR Did you already forget the system outage last Monday? @IBKR Hey are you down again? High availability means < 5 min downtime/yr. Shame on you Mr. Thomas Peterffy!!!! Do you agree with interactive investor's TrustScore? Voice your opinion today and hear what 10289 customers have already said. There is no reason for this there should have been redundant systems in place to recover from the fault. @IBKR experiencing another outage. @greggfr @IBKR now my account keeps locking me out for no reason, have called customer service 3 times, 3 times I have waited 1h and a half, the issue gets resolved and 2 hours later, it locks me out again, what kind of lousy broker is this? @IBKR I'm unable to contact IBKR support (CH and UK numbers) for 2 days.